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Is Decluttr legit?

Decluttr is one of the USA’s most trusted buying and selling sites. We’re passionate about recycling tech and selling refurbished items at a great price. In fact, we do our utmost to give our customers the best possible deal whether they’re buying or selling. Read on to find out just how legit Decluttr really is (spoiler alert: we’re super legit!).

Is Decluttr Trustworthy?

For some reason, a few people have searched “Decluttr is a scam” on Google - we’re not sure why, but you’ll be pleased to know that Decluttr is a legit, safe, trusted, and reliable way to sell your unwanted items and buy refurbished tech at a great price. But don’t just take our word for it. Everyone’s talking about us - including NBC News, Today Show, Good Morning America, CNET, and many more!

Plus, we’re a BBB-accredited business with an Elite rating on Reseller Ratings and an Excellent rating on Trustpilot. Here are the latest real reviews from just a few of our happy customers. Find out why customers rate us so highly!

Is Decluttr safe to buy from?

Buying refurbished tech from Decluttr is completely safe. Thanks to our Decluttr Certified Refurbished program, every piece of tech we sell will have gone through a rigorous testing and refurbishment process to ensure it’s safe and reliable to use. We also make sure that all data is remotely wiped using PhoneCheck, an industry-leading software solution. If that wasn't enough, shopping with Decluttr could save you $100s vs. buying new and helps to reduce e-waste too. It's smart for you... smart for the planet!

Why buy from Decluttr?

What happens when you sell with Decluttr?

Decluttr is a fast, easy and totally free way to sell your unwanted Tech, including Cell Phones, Tablets, Games Consoles and Wearables. Simply get an instant valuation, ship your items for FREE and we’ll pay you the day after that arrive. How we process your items depends on what you sell. Read on to find out how we deal with the different types of items we receive.

Cell Phones and Tech

Cell Phones and Tech are checked against an industry-leading software that checks for 90 faults, as well as erasing all data remotely. This is to ensure we grade your phone in the most reliable way and informs how we need to refurbish your items to sell on to someone new. We also run every tech item we buy against lost and stolen registers to ensure everything we buy is 100% legit.

Start Selling

CDs, DVDs, Games and Books

The condition of each item is inspected to see if it’s suitable to resale. If we find that these items are in an unsuitable condition, we’ll notify you and recycle them responsibly with an accredited partner.

Start Selling

Sell iPhone

Sell iPhone

Sell Cell Phones

Sell Cell Phones

Sell Tech

Sell Tech

Sell CDs, DVDs & Games

Sell CDs, DVDs & Games

Why Trade with Decluttr?

Your Questions - Answered!

We trawled Google to find some of the most common questions about our service (that we haven’t already answered above!). If you’re one of the people who asked these questions, or you’re just curious, here’s everything you need to know!

Yes! We’re rated Excellent on Trustpilot and Elite on Reseller Ratings, plus we’ve paid hundreds of millions to our happy customers.

100%. Every tech item we sell is Certified Refurbished and goes through an extensive 90 point check. You’ll also get a FREE 12 month limited warranty and a 14 day money-back guarantee.

Unlike buying from a private seller, you can be sure the item you’re buying is legit and will actually arrive too!

Our service is only available in the United States (excl. Hawaii and Alaska) for the time being. However, we’re always looking at new opportunities so watch this space!

Absolutely. Your items are insured in transit for your peace of mind, while our Tech Price Promise means you can request your items back for free if we have to revalue your item due to a regrade.

We’ve invested a lot of time, money and effort into providing the best possible service and do everything we possibly can to pay everyone on time and ensure deliveries go out when they should.

As you can see from our reviews, pretty much everyone who trades or shops with us has an extremely positive experience - and in the rare instance something goes wrong, our excellent customer care team work to resolve any issues as soon as they can.

We sure are! Although most customers only see our website, we have a huge HQ in Georgia with an awesome team who process thousands of items every day.  We’re also a BBB-accredited business and we’ve paid hundreds of millions to our happy customers too.