Shipping Information

We offer a number of shipping options depending on how quickly you need your order to arrive.  


Media Orders*




Additional info

Standard Shipping
(3-5 business days)


Available on all media orders as standard.

If I have more than one item in my order, will the items arrive packaged together or separately?

Where possible, we try and pack orders together so they will arrive at the same time. However, it is quite possible that your items will arrive separately.

Don’t be concerned if you have received some items in your order and not the others, they will be with you shortly.

What is the Decluttr return policy?

If your product is within the 14 day period, you can return your product to us if you no longer want it.

Please contact our customer service team so we’re aware that your return is on its way. Please include your order number in each piece of correspondence.

If your item is faulty or incorrect, please contact our Customer Service team directly via email using the details below.

[email protected]

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