Note: Your FREE 12 Month LIMITED Warranty begins on the day you recieve your purchase.
This limited warranty does not cover any damages due to:
To make a claim, simpy email us with your order number and we’ll send instructions on how to return your device.
We’ll also provide you with a free postage label which is recorded and insured.
This limited warranty extends only to the original purchaser of products from the Site. It does not extend to any subsequent or other owner or transferee of the product.
Your warranty will also be void if we find evidence that the item has been opened up in a way that may have affected the device.
Decluttr cannot be held responsible, in any way, for any costs occurred when unlocking a device that was locked to a network when sold.
Please make sure to package your item as securely as possible, as we cannot be held responsible for any damage caused by insecure packaging during transit.
When we receive your item it will be inspected and the issue will be diagnosed. If the problem isn't covered by the warranty, or if the warranty has been voided (for example if the item has been accidentally damaged) we will return the item to you free of charge.
If the problem is covered by the warranty, our technicians will attempt to repair the issue and return your item to a fully working condition. If we are unable to repair the issue, we will supply a replacement item of the same description.
In the event that we’re not able to fulfil either a replacement or repair, a refund will be processed.
This limited warranty starts on the date you receive your purchase and lasts for one (1) year the "Warranty Period"
The Warranty Period is not extended if we repair or replace a warranted product or re-perform a warranted service.
We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
This Limited Warranty Gives You Specific Legal Rights And You May Also Have Other Rights, Which Vary From State To State.