Every device we sell on the Decluttr Store goes through an extensive in-house refurbishment process to ensure you’re getting a great quality device for a great price. Here’s everything you need to know!



What is Decluttr Certified Refurbished?

Our team of trained professionals test every phone we receive using PhoneCheck, an industry standard software solution that tests devices for over 70 potential faults. PhoneCheck is renowned for its accuracy, helping us to identify and fix any potential issues during the refurbishment process.

Every device we sell has passed the PhoneCheck test and has a Certificate of Identification and Functionality to prove it, meaning you can shop with complete confidence!


70 Point Check
on ALL Cell Phones

Cell Phones Checked
Per Hour

Data Wipe
on ALL Tech

200k Refurbished
Devices Sold


The PhoneCheck test consists of over 70 different checks, some of which test components you may not even realise your phone has!


Here are the most important checks included in the test...


It’s no secret that phone batteries degrade over time, but some last longer than others. PhoneCheck determines the remaining life of the battery, as well as identifying any potential faults.

If the battery’s life is below a certain percentage or shows any sign of faults, we’ll replace it.


PhoneCheck determines whether there are any LCD bright spots on the screen, as well as checking the LCD digitizer (the part that actually displays images), ForceTouch and 3D Touch.

On top of this, we also carry out our own checks for chips, cracks and scratches, as well as liquid damage, screen burn, discoloration and green frame.

Any damaged screens are replaced by our expert technicians. You won’t even be able to tell if the phone you’ve bought ever had a faulty screen!

Data Security

PhoneCheck contains a fast and efficient data wiping process that allows us to remove all data from a phone PERMANENTLY including...

  • Photos
  • GPS & Maps
  • SD Cards
  • Browser Search History
  • Social Media Chat Logs

When you buy a cell phone from us, you can be sure it’s completely clear of the previous owner’s details and data.

  • Wi-Fi & Bluetooth connectivity
  • GPS/location services
  • Proximity sensor
  • Vibration (functionality and strength of vibration)
  • Button functionality (power/home/volume/back/menu)
  • Audio (speakers/earpiece/microphone/headphone jack/front microphone)
  • Cameras (front & back camera)
  • Test calls
  • Accelerometer (which measures movement)
  • Touch ID
  • Memory and SD card slot
  • Video recording
  • SIM card reader


How do we grade our cell phones?

Our refurbished grades - Pristine, Very Good and Good - are solely based on the cosmetic condition of the cell phone. No matter which cell phone you buy, it will function perfectly.



This is a fully tested pristine product in excellent working order. You’re getting a great device at a great price!

Very Good

This product is in very good cosmetic condition with only light signs of use. It has been fully tested and works perfectly.


This product has moderate signs of wear and tear but has been fully tested and is in great working order.

14 Day Money Back Guarantee

We’re so confident that you’ll love your refurbished phone that we offer a 14 day money back guarantee.

If you aren’t completely happy, we’ll give you your money back – no questions asked!

What do I get with my cell phone?

FREE USB Charging Cable

FREE 12 Month Limited Warranty
on ALL Refurbished Cell Phones