Free Shipping Service T&Cs

Liability For Loss And Damage

No claims for loss in accordance with Section 6 will be paid or honored to the extent that such loss or damage has arisen from any of the following conditions:

(a) The Customer insufficiently or improperly labels, packs or addresses any or all the Parcels or ship items other than in accordance with Parcel specifications, in violation of these Shipping Terms or in violation of the shipping terms of the applicable shipping carrier;

(b) Act of God, seizure under legal process;

(c) Any consequence of war, invasion, act of foreign enemy hostilities (whether war is declared or not), civil war, rebellion, insurrection, military or usurped power or confiscation, requisition, destruction of or damage to property by or under the order of any government or public or local authority, riots, civil commotion, lockouts, general or partial stoppage or restraint of labor from whatever cause, pressure waves caused by aircraft or other aerial devices travelling at sonic or supersonic speeds, the direct or indirect effect of ionizing radiations or contamination by radioactivity.

(d) The Company shall not be under any liability of any kind for goods:

a. Where there has been fraud by the Customer, the Agent, or agents of either; or

b. For the avoidance of doubt, where the Parcel and/or item was not in transit at the time of loss.